FAQ & Policies

Every order is handmade just for you. While we always do our best to match your inspiration photos, colors, and themes within our signature decorating style, slight variations should be expected.

Custom Orders: A 50% deposit is required to secure your order date, the remaining balance is due no later than 1 day prior to pickup. Minor changes may be accepted up to 7 days before pickup.

Weekly Drops: You can self-cancel up to 48 hours in advance.

Custom Rush Orders: Incur a $25–$50 rush fee. Full order payment is due upon confirmation.

Once your order leaves our bakery, it is entirely your responsibility. Please refer to your included care card for proper storage instructions and keep boxes flat in air-conditioned vehicles.

Please arrive during your scheduled time window. Orders not picked up within 1 hour without communication are considered abandoned, and alternative times may incur a rescheduling fee.

Our products are prepared in a home kitchen that handles common allergens (wheat, eggs, milk, soy, peanuts, tree nuts). While we take precautions and offer gluten-free macarons, we cannot guarantee a 100% allergen-free environment.

We operate under the Utah Home Bakers Act. Our home kitchen is uninspected by the State of Utah, though it operates under strict sanitation standards and cottage food registration.